Mayor John Brent said Council was aiming to enhance its community engagement through the ever-evolving methods of communication
Council will be connecting with the community in different ways in 2012/13, delivering a range of initiatives aimed at engaging with Scenic Rim residents.
Mayor John Brent said Council was aiming to enhance its community engagement through the ever-evolving methods of communication.
Council will be establishing “Have Your Say” hubs at its Customer Services Centres where residents will be able to view documents which are open for public consultation.
In 2012/13, Council will be expanding its online presence through social media, new smartphone tools, website improvements and regular enews updates to the community.
“In addition to connecting with the community through traditional means, we plan to utilise these new technologies to make it as easy as possible for people to contact and communicate with Council,” Cr Brent said.
“Council’s website will receive a user-friendly makeover, with an updated layout and functionality, while Council will soon begin work on a Social Media Policy to outline our direction in this sphere.”
Residents can now subscribe to receive Council-related news and updates direct to their email inbox. Subscribing to Council’s enews updates is easy; simply email: firstname.lastname@example.org
Lodging a request with Council will become mobile, thanks to a free app that allows residents to report local issues straight from their smartphone.
“The free Snap, Send, Solve app allows users to forward a service request, including a photo and location details, directly to Council. This is received in the form of an email, which is then referred to the appropriate department,” Cr Brent said.